We are collecting contact information from each household to be sure we can reach you regarding important communications and updates. We will be sending you more information regarding the services and the process that will be used to set up your new Fision account. Thank you in advance for your cooperation. We are confident that you will enjoy all the advanced Fision services Hotwire Communications has to offer and look forward to serving you!
A dedicated Launch Team is assigned to your property, and will be there every step of the way to answer your questions, guide you through the process, share features of the products, and so much more
Email: rainbowlakeswaterchase@hotwirecommunication.com | Call: (561) 509-5429
Hotwire Communications provides a concierge-style approach, providing each customer with a seamless, best-in-class service experience that customers can't get at any other cable company. Our pre-build Property Managers, on-site Account Managers, local Service Technicians, and 100% U.S.-based Call Center agents are friendly, engaging, and stay with you every step of the way.
Our team of dedicated Account Managers serves as the all-important bridge between Hotwire and its communities, allowing residents to build a relationship with a single point of contact they can reach out to for any questions or concerns. As the personal liaison in your community, our account managers are there to assist with any questions or needs, including product tutorials, help with troubleshooting, or scheduling a service call for new installations.
Customer feedback is extremely important to our entire team. We take tremendous pride in the customer experience we’ve created, and feedback is a vital component of continuously improving that experience. From development to installation, the Hotwire Communications team is dedicated to exceeding the expectations of our customers
Through the Fision® Home division, Hotwire Communications provides customized, bundled triple-play telecommunications services to HOAs, condominium associations, and luxury apartments. Hotwire Communications builds a multi-gigabit Fiber-to-the-Home (FTTH) infrastructure throughout each community and is awarded a long-term contract to provide Fision® TV, Fision® Internet, Fision® Voice and Fision® Security in bulk directly to the association.
Our advanced in-home entertainment and communications services include:
• Ultra-high Internet speeds and fast, reliable Wi-Fi technology.
• Internet Protocol TV (IPTV) Platform delivering crystal-clear HD picture quality with advanced features.
• Reliable, digital voice service with popular features.
• Home automation and security options delivered with our industry-leading partners.
• “White Glove” customer service experience, with dedicated account management and engagement every step of the way.
Hotwire Communications® has the right to exclusively market its communications services to you and other residents of your property, per an exclusive marketing arrangement.
This right does not mean that Hotwire Communications® is the only entity that can provide these services and service from an alternative provider may be available.
